Refund Policy

If a bottle arrives damaged, incorrect or materially defective, contact us within 48 hours at info@garudawines.hk with your order number and photographs.

We will review the issue and, where appropriate, arrange a replacement or refund. Because wine is a perishable product, returns are not accepted for change of mind once delivered.

Delivery issues

Please inspect your order on arrival and keep the packaging until any claim is resolved.